Boston, MA – South Station (BOS)

The Amtrak Boston South Station is a busy and modern transit hub located at 2 South Station, Boston, MA 02110, in downtown Boston. It serves Amtrak trains, local commuter rails, subway lines, and buses, making it an important connection point for millions of travelers every year. The station recently underwent a major upgrade with a spacious concourse, new elevators and escalators, and an expanded bus terminal. It is fully accessible and features conveniences like a food court and waiting areas. South Station is not only a key travel hub but also close to many popular Boston attractions, making it a central spot for both travel and exploration.

Amtrak Boston South Station Address and Contact Details

The location for Boston South Station is 2 South Station, Boston, MA 02110. If you need to contact Boston South Station Amtrak, you can visit the customer service desk in person or reach out to their main support number for assistance.

Amtrak Routes Served by Boston South Station

The Amtrak Boston South Station serves the following main routes:

• Northeast Regional – Offers frequent service connecting Boston to major cities along the Northeast Corridor, including New York City, Philadelphia, Baltimore, and Washington, DC.
• Acela Express – High-speed service on the Northeast Corridor between Boston and Washington, DC, with stops in key urban centers.
• Lake Shore Limited – Provides daily service between Boston and Chicago, passing through Albany, Buffalo, Cleveland, and other Midwestern cities.

Note: With these key routes, Amtrak’s Boston South Station ensures easy access to both regional and long-distance travel, connecting passengers to some of the most vibrant cities along the East Coast and beyond.

All Amtrak stations situated across the United States.

Schedule Information for Amtrak Boston South Station

The Boston South Amtrak Station offers convenient schedule options for travelers, with frequent arrivals and departures connecting Boston to major cities in the Northeast and beyond, making it a central hub for rail travel.​

Arrival Schedule:

Most Amtrak services, including the Northeast Regional and Acela Express, arrive at Boston South Station from early morning until late at night. Example arrival times include:​

• 10:06 pm (Northeast Regional)
• 00:15 am (Northeast Regional)
• 23:40 (Northeast Regional)
• 22:56 (Acela Express)

Arrivals are distributed throughout the day and evening, linking Boston with New York, Washington, DC, and other major corridors.​

Departure Schedule:

Departures from Boston South Station occur regularly from early morning (as early as 6:10 am with the Northeast Regional) and continue into the evening. Sample departure times include:​

• 06:10 am (Northeast Regional)
• 08:12 am (Northeast Regional)
• 09:20 am (Northeast Regional)
• 3:15 pm (Northeast Regional)
• 6:06 pm (Acela Express)

Travelers can catch high-speed or regional trains throughout the day to destinations such as New York, Philadelphia, and Washington, DC.

How to Stay Updated on Boston South Amtrak Schedules?

• Visit Amtrak’s official website at www.amtrak.com. On the site, you can enter “Boston South Station” and your travel dates to view the latest train schedules and ticket options.
• Download and use the Amtrak mobile app for instant schedule updates, alerts, ticket purchases, and gate information, all accessible from your phone.
• Call the Boston South Station ticket office at 1-800-872-7245 for assistance or stop by the station to check the live departure and arrival boards and speak with station staff.
• Sign up for Amtrak service notifications via email or SMS to receive timely alerts about any schedule changes, delays, or important travel updates.
• Always double-check your train departure times the day before your trip to avoid any unexpected changes and to ensure a smooth travel experience.

Note: These methods provide multiple convenient options to keep you informed and prepared while traveling through Boston South Station.​

Facilities and Services Available at Amtrak’s Boston South Station

Amtrak’s Boston South Station offers a range of convenient facilities and services designed to make your travel experience smooth and comfortable, whether you’re commuting locally or heading to a distant destination.

• Boston South Station is a staffed station, with helpful personnel available to assist passengers throughout the day. The presence of staff ensures a safe and welcoming environment for travelers.
• ATMs are conveniently located within the station, allowing passengers to access cash quickly and easily. This amenity supports seamless transactions for ticketing and other travel needs.
• The station is equipped with elevators, providing easy access between different levels for passengers with luggage or mobility challenges. This enhances overall accessibility within the terminal.
• The Metropolitan Lounge offers a comfortable space for eligible travelers to relax and enjoy complimentary amenities. It caters to business and first-class passengers as well as lounge pass holders.
• Payphones remain available for passengers who may need to make phone calls without access to a mobile phone. This service supports communication needs in the station.
• Amtrak ticketing kiosks are available for quick and convenient self-service ticket purchases, reducing wait times and streamlining boarding processes.
• Clean restrooms throughout South Station provide essential facilities for travelers’ comfort during their wait or transit through the station.
• A dedicated ticket sales office offers in-person service for travelers who prefer assistance with reservations, ticket changes, or travel information.
• The station allows unaccompanied child travel under Amtrak’s policy, ensuring safe passage for young travelers using the rail network.
• Vending machines are located throughout the station, offering snacks and beverages to passengers on the go.
• Complimentary Wi-Fi is provided, allowing travelers to stay connected, check emails, or access travel details while waiting for their train.
• Parking options near the station provide convenience for those arriving by car, including short-term and long-term facilities.
• The platforms at South Station are fully accessible, designed to accommodate passengers with mobility devices and comply with ADA standards.
• Wheelchairs are available for use by passengers who require mobility assistance, ensuring ease of movement within the station.

Note: With these amenities, including waiting areas, dining options, and easy access to local transportation, Boston South Station is well-equipped to meet the needs of every traveler. 

Parking Options Available at Amtrak Boston South Station

Amtrak Boston South Station offers a variety of parking options to accommodate travelers, whether you are looking for station parking or nearby station parking. 

On-site Parking 

• The South Station Garage, situated on the fifth floor of the complex, accommodates both short-term and long-term parking needs.
• It offers daily rates ideal for day trips, hourly rates for brief stops or drop-offs, and monthly passes tailored for frequent commuters.

Nearby Parking Options

• SpotHero: This platform allows travelers to compare prices and book parking spaces in advance at nearby garages such as 280 Congress Street and 100 High Street, helping ensure availability and convenience.
• Amtrak’s Pre-Purchase Program: Customers can secure guaranteed parking spots close to the station ahead of time by purchasing online, which helps avoid last-minute parking challenges.
• Propark: Offers reservations at the South Station Bus Parking Terminal located at 700 Atlantic Avenue. This lot is accessible around the clock and provides amenities like handicap access and mobile payment options.
• Other Garages: Additional parking facilities, such as the Intercontinental Hotel Valet Garage and the Channelside Lot, are also available nearby, providing various rates and services suited to different preferences.

Mostly Asked  Questions