Located at 351 West 31st Street, New York, NY 10001, this iconic transportation hub now offers travelers an elegant modern experience through the stunning Moynihan Train Hall, just across 8th Avenue from the original Penn Station. With its spacious design, cutting-edge amenities, and seamless services, Amtrak Penn Station NYC has transformed the way you travel in and out of Manhattan. Whether you are arriving or departing, the Moynihan Train Hall ensures your NYC travel experience is smoother, more convenient, and more efficient than ever before.
Amtrak Penn Station NYC – Location and Contact Details
Amtrak Penn Station in New York is a major transportation hub serving millions of travelers annually. Here are some essential details to help you navigate your journey.
Amtrak New York Penn Station is a bustling hub that connects travelers to a variety of destinations across the Northeast and beyond. Whether you are heading north, south, or west, there’s a route for you.
Acela – Travel in comfort and speed between Boston and Washington, D.C., with stops at key cities along the way. It’s the fastest option for regional travel in the Northeast.
Empire Service – Multiple daily trains run from New York City to Albany, with some continuing further west to Niagara Falls, ideal for both business and leisure travelers.
Ethan Allen Express – Daily trips from New York to Vermont, with stops in Albany and Burlington, perfect for those seeking a scenic journey to the Green Mountain State.
Vermonter – Daily service connecting Washington, D.C., to St. Albans, Vermont, offering a convenient route for travelers heading to New England.
Arrival and Departure Schedule at the Penn Station Amtrak
Planning your train journey through Penn Station with Amtrak? Knowing the arrival and departure schedule can help make your experience much smoother and less stressful. Below are some helpful details to keep in mind.
Arrival at Penn Station
Arriving at Penn Station for your Amtrak journey is usually a smooth experience. It’s recommended to get there at least 30 minutes before your train’s departure time. When you arrive, you will find a busy yet organized station with plenty of signage to guide you to the correct platform. During peak travel times, the station can get crowded, so giving yourself extra time helps reduce stress. Once inside, you can relax in the waiting areas or grab a quick bite before boarding. Amtrak staff are always available to assist if you need directions or have questions about your train.
Departure from Penn Station
Departing from Penn Station, Amtrak offers a range of trains throughout the day, especially on popular routes like the Northeast Corridor. Trains usually leave on time, but it’s a good idea to arrive early to ensure you have enough time to find your platform and settle in. As your departure time approaches, listen for announcements and check the electronic displays for updates. Boarding is typically organized by car number, so keeping your ticket handy will make the process smoother. Once onboard, you can sit back and enjoy the ride, knowing you arrived prepared and on time.
To stay informed about the most current and accurate Penn Station NYC schedule, simply follow these straightforward steps:
Visit the official Amtrak website at www.amtrak.com or the Penn Station NYC page for real-time updates.
Use the Amtrak mobile app to check current departure and arrival times on your phone.
Look out for electronic displays and station announcements when you’re at Penn Station for live updates.
Call the Amtrak customer service line if you want personalized assistance or the latest informations.
Follow Penn Station’s official social media channels for any alerts or schedule changes.
Following these easy steps will help you stay well-informed and ensure a smooth journey.
Services and Amenities Available at Amtrak Penn Station NYC
Amtrak Penn Station, NYC provides numerous services and amenities to ensure your journey is smooth and comfortable. Here’s a overview of what’s available to you.
Staffed Station: Penn Station is fully staffed to assist travelers with their needs.
ATM Machine: Convenient ATMs are available for cash withdrawals.
Elevators: Elevators provide easy access to different levels within the Amtrak Penn Station NYC.
Metropolitan Lounge: Enjoy a comfortable space to relax in the Metropolitan Lounge, available for eligible passengers.
Payphones: Public payphones are accessible throughout the station for your convenience.
Ticketing Kiosks: Self-service ticketing kiosks are available if you need to purchase or pick up tickets quickly.
Restrooms: Clean and accessible restrooms are located within the Amtrak Penn Station, New York.
Ticket Sales Office: Staffed ticket counters are available for personalized service and assistance.
Unaccompanied Child Travel: Children traveling alone are welcome, with specific policies in place for their safety.
Vending Machines: Grab snacks and drinks from vending machines located throughout Penn Station Amtrak.
Checked Baggage Service: You can check your luggage in advance for added convenience.
Baggage Storage: Secure baggage storage options are available if you need to leave your bags temporarily.
Bike Boxes for Sale: Bike boxes can be purchased for your cycling equipment. Please note that availability is limited; for assistance, call 1-800-USA-RAIL.
Shipping Boxes for Sale: Shipping boxes are also available if you need to send items.
Bag Storage: Additional baggage assistance and storage options are offered; contact 212-630-7914 or 212-630-6221 for 24/7 support at Penn Station or during hours at Moynihan.
Wheelchair Accessibility: The station is wheelchair accessible, ensuring easy navigation for travelers with mobility needs.
This list covers the key amenities and services designed to make your experience at Penn Station as comfortable and convenient as possible.
Parking Facilities at Amtrak Penn Station, New York
Unlike many suburban train stations, Penn Station and the nearby Moynihan Train Hall do not have dedicated on-site parking facilities. Instead, travelers need to use off-site parking garages and lots located in Midtown Manhattan.
Nearby Parking Garages: Several parking providers operate facilities close to Penn Station, making it convenient to park and catch your train. Many of these garages allow you to reserve a spot in advance, saving time and ensuring availability.
Icon Parking: One of the most accessible options is Icon Parking at One Pennsylvania Plaza. They offer 24-hour service so that you can park anytime day or night.
Edison ParkFast: This company manages multiple parking garages in the vicinity. You can find more details and reserve a space through their website, making your trip smoother.
Online Reservation Platforms: Websites like SpotHero and way.com are popular choices for finding parking near Penn Station. They list various garages, allowing you to compare prices, choose your duration, and book your spot ahead of time, perfect for both short-term and overnight stays.
Mostly Asked Questions
Where is Amtrak Penn Station located?
Amtrak Penn Station is located at 351 West 31st Street, New York, NY 10001. It’s right in the heart of Manhattan, near the exciting Moynihan Train Hall.
What is the contact number for Amtrak Penn Station NYC?
You can reach Penn Station’s customer service at 1-800-872-7245.
How do I find real-time train schedules?
Visit the Amtrak website, use the Amtrak mobile app, or check the electronic displays at the station for live updates on arrivals and departures.
How early should I arrive before my train?
It’s best to get to the station at least 30 minutes before your train departs to allow enough time for check-in and boarding.
Are there services for travelers with children or special needs?
Yes, unaccompanied children are allowed, and the station is equipped to assist travelers with mobility challenges.