New London Amtrak Station (NLC)

New London, Union Station (NLC) is located at 27 Water Street, New London, CT 06320, and it is easy to use. With lots of people passing through every year, New London Union Station is still a busy and important part of the city. The New London station is an important stop for Amtrak trains, like the fast Acela and Northeast Regional lines, as well as Shore Line East commuter trains. You can also catch local buses and ferries here, making it a central spot for getting around the city or traveling to places like Long Island and Block Island.​ Moreover, keep reading this guide to discover everything you need to know about New London Amtrak Station. 

Address and Contact Information for New London, CT – Union Station (NLC)

The Amtrak Station in New London, Connecticut is located at 27 Water St, New London, CT 06320, United States. Here’s the essential information you need about the New London train Station, including its location, station code, contact details, and official online resources.

Amtrak Train Services Available at Union Station (NLC), New London, CT

Here are the main routes you can access at Union Station (NLC), making it a key transportation hub for travelers in southeastern Connecticut:

• Amtrak Northeast Regional: Trains to and from Boston, New York City, Philadelphia, Washington, D.C., and other major Northeast Corridor cities.​
• Amtrak Acela: High-speed trains to Boston and Washington, D.C., with stops at major cities along the Northeast Corridor.​
• Shore Line East: Commuter trains running between New London, Old Saybrook, Westbrook, Clinton, Madison, Guilford, Branford, and New Haven. Some weekday trains connect through to Stamford, CT.​ 

All Amtrak stations situated across the United States.

Union Station (NLC) Arrival and Departure Schedule

If you are arriving at New London train Station, you will find the station is located at 27 Water Street in downtown New London, Connecticut. The main waiting area and ticket counters are open daily from 6:00 a.m. to 10:00 p.m. There are clear signs for Amtrak’s Northeast Regional and Acela services, as well as Shore Line East commuter trains, local SEAT buses, and ferries in the area. Real-time train information is displayed inside, so you can easily check updated arrival times and track assignments. The station is fully accessible, offering restrooms and comfortable seating.​

When departing from New London train Station, plan to arrive at least 30 minutes before your train’s scheduled departure, or earlier if you need assistance or have to purchase tickets. You can access Amtrak and Shore Line East schedules online to find exact departure times for your destination. Trains run seven days a week, and staff are available during station hours to answer questions and assist with boarding. There is no checked baggage service, but you can bring carry-on items. Local bus and ferry connections from the station make it easy to continue your journey.​

Find the most up-to-date train times for New London Amtrak Station by using these simple instructions.

• Visit amtrak.com and go to the Amtrak Train Schedules & Timetables page, enter your travel details, and select New London as your station to see the latest arrival and departure times.​
• Download the Amtrak app to check schedules and train status easily on your phone.​
• For Shore Line East commuter trains, visit the Shore Line East website for the current timetable.​
• At the station, look at the monitors for real-time departure and arrival times.​

Services and Amenities Available at New London Station (NLC)

Here are the services and amenities available at New London Railway Station, which is designed to make your travel experience smooth and accessible. 

• Staffed station: The New London Amtrak Station maintains a staffed ticket office from 6:00 am to 10:00 pm daily, providing personal assistance for ticketing and passenger support. 
• ATM available: For convenient banking needs, an ATM is located onsite at the station, making it easy to withdraw cash before your trip. The ATM is accessible to all passengers during station hours.​
• Payphones: Traditional payphones are available for public use within the station, offering phone service for travelers who may not have access to a mobile device or need a backup option. 
• Amtrak ticketing kiosks: Amtrak Quik-Trak kiosks allow passengers to purchase and print tickets independently without waiting in line at the ticket office. The kiosks are operational during all station hours and support self-service ticketing needs.​
• Restrooms: Clean and well-maintained restroom facilities are available to all passengers during station hours. The restrooms are designed to be accessible to travelers with disabilities.​
• Unaccompanied child: Unaccompanied children are permitted to travel from this station following Amtrak’s guidelines for minors, with support available from station staff for check-in and travel assistance.
• Vending machines: Vending machines located inside the station offer a variety of snacks and beverages for passengers in need of quick refreshments. They are accessible throughout the day, making it convenient for travelers with waiting times or longer journeys.​
• Parking options: The station offers both same-day and overnight parking facilities, including accessible parking spots. Fees may apply depending on the duration of the parking, and these options are available to support drive-up passengers.​
• Accessible platform: Platforms at New London Union Station are designed for accessibility, with high-level boarding areas to ease entry and exit for all passengers. This includes provisions for passengers with mobility challenges or in wheelchairs.​
• Wheelchair available: Wheelchairs and wheelchair lifts are available for those who need assistance boarding trains or navigating the station. Dedicated accessible parking and restrooms further support travelers with disabilities at this location.​

Convenient parking options at New London Amtrak Station

Here, convenient parking options, including garages and lots near the station, offer accessible spaces, flexible hourly to monthly rates, and the ability to pre-book online for guaranteed spots and savings. 

Frequently Asked Questions