Amtrak Spokane Office

When it comes to rail travel in the United States, Amtrak plays a vital role in connecting cities and communities. Among all its locations, Spokane holds a special place. Home to one of the busiest and most important offices in the Amtrak network, the Amtrak Spokane Office at 221 W 1st Ave, Spokane, WA 99201, United States. The office is the heart of operations and a crucial link across the country. In this guide, we’ll walk you through everything you need to know about the Amtrak office in Spokane: its location, contact details, services offered, and more. Whether you’re a first-time traveler or a regular passenger, this guide will help you make the most of what Amtrak Spokane has to offer. 

What is the address of Amtrak Office in Spokane?

The Amtrak Spokane Office is located at 221 W 1st Ave, Spokane, WA 99201, United States. It’s one of the busiest railway stations in the United States and a landmark in Spokane’s architectural history. This location is easily accessible by trains, buses, and taxis. Union Station is also conveniently close to major Spokane attractions, including the Willis Tower, the Loop, and the Spokane Riverwalk, making it both accessible and centrally located.

How to Contact the Amtrak Office in Spokane?

If you need to get in touch with the Amtrak Spokane Office, here is all the contact information you’ll need.

Queries and Problems Handled by the Amtrak Spokane Office

The staff at the Amtrak office in Spokane is well-trained to assist with a wide range of queries and services. Here are the most common things they help travelers with:

• Ticket Bookings & Changes: Book your seat, upgrade your ticket, or change your travel plans easily. Whether you need to adjust your dates, switch destinations, or pick a better seat, the Amtrak corporate office Spokane will help. Make changes anytime and travel with peace of mind.
• Train Schedules & Route Information: Check train schedules, routes, and platform numbers easily. Get real-time updates on train timings, destinations, and any changes along the way. Whether you’re planning ahead or already at the station, the personnel will keep you informed so your journey stays smooth and stress-free. So travel smarter with up-to-date train information.
• Luggage Services: Learn about what you can bring onboard, how to check your bags, or where to store your luggage. Whether it’s a small carry-on or larger items, the office staff will give you a thorough description of their rules and options. Travel light or pack more, all your luggage needs are covered every step of the way.
• Lost & Found: If you lose something at the station? Worry not, as the office team is there to help. You can easily report missing items or check if they’ve been found. The team works quickly to reunite you with your belongings. Whether big or small, the staff will do their best to get your item back to you as soon as possible.
• Accessibility Services: Request mobility assistance, wheelchairs, or help for seniors and travelers with disabilities; the Amtrak Spokane Office is there to help you with assistance. The office staff provides a range of services, like wheelchair assistance, medical facilities, mobility aids, priority boarding, and more.
• Group Travel Bookings: Planning a trip with family, friends, or colleagues? Then do contact the Spokane office, as they make group travel easy. Book seats together, enjoy special rates, and get help with all the details. Whether it’s a small group or a big one, the office will prepare a perfect itinerary and make your journey smooth and stress-free from start to finish.
• Rail Pass Inquiries: Curious about the USA Rail Pass or other special fares? Then the office personnel will help you explore the best travel deals for your journey. With the USA Rail Pass, enjoy flexible travel across multiple cities at a great value. Contact the Spokane office to learn about pass options, prices, and how to make the most of them.
• Reward Program Assistance: Need help with Amtrak Guest Rewards? The office got you covered. Whether you’re checking points, fixing account issues, or learning about member perks, you will get all the assistance. Make the most of your rewards, earn points, enjoy benefits, and travel better. Just reach out to the Amtrak Spokane corporate office, and they will help you every step of the way.

Amtrak Facilities and Services Available at Spokane Stations

Amtrak Spokane Stations are considered well-equipped with a wide range of services and amenities. Here’s about some of them. 

• Manage Your Bookings: Managing your travel needs like modifying bookings, changing seats, changing date or time, etc., is easy with Amtrak. The Amtrak Stations of Spokane have all the necessary facilities, so that you can make smooth changes for your convenience travel. 
• Cancel Flight Bookings: Not only manage, but you can also cancel your flight bookings at the Amtrak Stations. The staff available at the station provides a step-by-step process to you, including information on the cancellation process, refund policies, and more. 
• Baggage Policies: The Amtrak Stations have certain policies for passengers regarding checked baggage, personal items, carry-on, and more. Checked baggage services are available on selected routes. The luggage carts and redcap services are also available, while the baggage claim and storage options are available inside the stations. 
• Special Assistance Services: Passengers with special needs can request special assistance services at the Amtrak Spokane Station. The staff helps to provide all the necessary assistance, like wheelchair assistance, other mobility aids, medical assistance, and more.
• Waiting Rooms or Restrooms: The Amtrak Stations are well-facilitated and have dedicated waiting rooms and restrooms for every passenger’s convenience. You will easily get to the waiting rooms, so you can spend your idle time there to chill and relax. 
• Help Desks or Flight Status: There are specific help desk available at the Amtrak Station, which provides all the necessary information like flight status, delays, cancellations, price fluctuations, and more. 
• Lost and Found Counters: The Amtrak Spokane Stations have lost and found counters, which help passengers in finding lost items and belongings. The lost and found counters are easily accessible for everyone, and the staff tries their best to find the lost item. 
• Food and Beverage Options: There is a wide range of food and beverage options available at the Amtrak Stations of Spokane. The passengers can purchase food and beverages through food courts, food chains, cafes, and more. There are also alcoholic and non-alcoholic beverages available at the Stations. 
• Wi-Fi Availability: The Amtrak Spokane Stations are fully accessible with connectivity, and there are free Wi-Fi services available. To ensure a smooth experience for passengers, Amtrak ensures frequent internet connectivity. 
• Parking and Transportation Services: To ensure a smooth travel, there are various parking and transportation services available at the Amtrak Spokane Station. Parking options include short-term parking, long-term parking, valet parking, and more. Also, there are various transportation services like buses, taxis, shuttle services, ride-sharing options, and more. 

Why Must You Choose the Amtrak Spokane Office?

There are many reasons why the Amtrak Office in Spokane stands out as a vital part of the national rail system:

• Central Transportation Hub: Spokane is one of the most important rail junctions in the U.S. From here, you can catch long-distance trains to various destinations. 
• Strategic Location: Located at the crossroads of America, Spokane serves as a gateway for travelers connecting multiple routes. It’s perfect for long-distance and regional connections.
• Excellent Customer Service: The staff at the Amtrak Spokane office is known for being helpful and knowledgeable. They’re available 24/7 to support passengers with any issues. The travel experience becomes better for passengers as assistance is available at every step of the journey.  
• Business Travel Friendly: Business travelers benefit from Wi-Fi, lounges, comfortable seating, and fast boarding. The station also has dedicated workspaces for its passengers. With the help of the exclusive facilities, the passengers can do their personal or professional work. 
• Historic Landmark: The Amtrak Stations are a stunning example of Beaux-Arts architecture and a must-see for visitors to Spokane. Traveling through here is not just practical, but it’s also beautiful. The passengers get positivity and cleanliness around the stations. 
• Eco-Friendly Travel: Train travel is one of the most sustainable ways to travel, and Amtrak is constantly improving its green efforts, including at its Spokane location. 
• Safe Travel: Travelling by train is considered to be one of the safest and most convenient options. There is no hassle at the railway stations like waiting in the long queues at the airport or facing traffic while traveling by car. 
• Loyalty Program Services: Amtrak provides loyalty program services and benefits for its passengers. There are several kinds of offers, deals, and programs for the loyalty program members as they save on tickets, earn additional benefits, and more. 
• Special Assistance Services: The Amtrak Spokane office​ provides special assistance services for its passengers with special needs. There are various kinds of assistance available, like wheelchairs, mobility aids, medical assistance, escorts, and more. 

Trains Available at Amtrak Spokane Station

More than 30 Amtrak trains arrive and depart from Spokane Station daily. Here are some of the major ones:

• Acela Express
• Northeast Regional
• Keystone Service
• Pennsylvanian
• Empire Builder
• Vermonter
• Cardinal
• Silver Service/Palmetto
• Southwest Chief
• City of New Orleans 
• Capitol Limited

Parking and Transportation Services Available at Amtrak Stations 

The Amtrak Stations offer a variety of parking and transportation services to their passengers. Here’s a detailed overview of the kinds of parking and transportation services available at the Spokane Stations.

• Parking options: There are various parking options available at the Amtrak Stations, including short-term parking, long-term parking, valet parking, and more. You can park your vehicles for a short time or for long hours without any hassle. Also, there are special parking services available for passengers with special needs.
• Public Transportation: There is a diverse range of public transportation options available for the convenience of the passengers. Every kind of transportation connects to the stations well..
• Shuttle Services: There are various shuttle services available at the Spokane Amtrak station. Shuttle services are one of the most convenient and comfortable modes of transportation.
• Ride Sharing Options: The passengers can even use ride-sharing options like Uber, Lyft, and more. The new-tech option of ride-sharing reduces the hassle for passengers and even saves the time of passengers waiting for the transcription option. 
• Taxi Services: The passengers can also opt for taxi services from the nearby taxi stands of the stations. There are various taxi options available at the Spokane Amtrak Station. 
• Buses: There are various economical transportation options available, like buses, the passengers can even travel through buses to and from the stations. 
• Bike Services: The Amtrak Stations of Spokane also have bike services options, so if you are traveling by bike, then you can easily park your bike at he parking area. There are separate bike parking racks available, which ensure the safety of the vehicle.

Baggage Policies at the Amtrak Spokane Station Office 

There are certain baggage policies at the Amtrak Spokane Station. Here’s about the baggage allowances that passengers have to consider while travelling.

Carry-On Baggage

• Each passenger has certain limitations for bringing carry-on baggage. The dimension includes one personal item of 25 lbs.. (12 kg) and 14 x 11 x 7 inches, and two carry-on items of 50 lbs. (23 kg) and 28 x 22 x 14 inches each. 
• The passengers should have a bag with their name and address on the outside of their bags. 
• Overweight bags must be repacked so they are under 50 lbs. The passengers can also purchase additional boxes at staffed stations to aid in repacking.
• Additional baggage can be purchased by paying extra charges for each carry-on and personal item. A maximum of two excess bags are permitted per passenger.. 
• If checked baggage is available, you can check two bags through to your final destination free of charge.
• Passengers must be able to safely lift carry-on items over their heads onto the luggage shelf. In case the baggage does not fit in the head, then they can speak with an agent or visit www.amtrak.com to determine if your train offers checked baggage service.
• Passengers traveling with infants under the age of two may bring an additional infant item onboard, like a stroller, diaper bag, etc to which does not count toward the carry-on baggage or personal item limit.
• Personal items such as a small bag or backpack must fit under the seat. 

Checked Baggage

Checked baggage service is available at the majority of the stations, but not all trains or locations are equipped to handle checked baggage. So before travelling, you should check and make sure that your train and the origin and destination stations accept checked baggage. Here are the facts and policies to consider. 

• The passengers are allowed to bring 2 bags for free, up to 50 lbs. and 75 linear inches. While 2 additional Bags each at $20. The Oversized Baggage of more than 76-100 linear inches* can be purchased at $20 each
• Make sure you have a tag with your name and address on the outside of all your bags. Free ID tags are also available at the stations.
• Luggage must be checked before your train’s scheduled departure to avoid last-minute inconvenience. 
• If you will be transferring between stations en route, plan for at least 2 hours of scheduled layover time to ensure your luggage is transferred to your new train.
• If checked baggage is not offered on a train in your itinerary, it may be accepted on another train that is bound for the same destination (excluding firearms). 
• Advance check-in is recommended. If you don’t need to check a bag, then check all the details about the carry-on items that you can bring onboard. 

Special Assistance Services Offered at the Amtrak Spokane Station Office 

The Amtrak Office take care of all their passengers, and especially of passengers with special needs or mobility aids. Here’s about all the kinds of assistance available at the Spokane Station Offices. 

• Wheelchair Assistance: Amtrak provides various kinds of wheelchairs, including battery-operated, charging, and more. You can request any kind of wheelchair depending on your needs. 

• Other Mobility Aids: There are other various kinds of mobility aids also available at the station, like canes, crutches, walkers, wheelchairs, and scooters, as well as assistive devices like ramps, stairlifts, and handrails. 
• Medical Services: Amtrak provides various kinds of medical assistance to the passengers in case of emergency or on request. The medical assistance includes oxygen aids, medicines, and more. 
• Priority Boarding: The passengers with special needs are also provided with priority assistance upon request. Amtrak allows passengers with special needs to board the train in priority or before other passengers. 
• Service Animal Assistance: Amtrak allows passengers to bring their service animals, especially dogs, to travel with them. The service animals provide to passengers with special needs. 
• Hearing and Visual Assistance: Amtrak Spokane stations assist visually and hearing passengers with special services like the use of sign language, and more. 
• Accessible Seating: The Amtrak Spokane Stations offers its passengers with special needs, such as seating like extra legroom, wheelchair spaces, and more.

Frequently Asked Questions